Terms and Conditions
Effective Date: November 9, 2025
Welcome to Royal Tours and Travels (“we,” “our,” “us”).
We’re delighted to have you as part of our travel family! These Terms and Conditions (“Terms”) explain the rules, rights, and responsibilities that come with using our website and booking our travel services. By accessing our site or booking a trip with us, you agree to follow these Terms — so please read them carefully.
If you do not agree with any part of these Terms, we kindly ask that you do not use our services.
1. Our Services
Royal Tours and Travels provides customized tour packages, travel planning, ticketing, hotel bookings, and other related travel services.
All bookings made through our website, via email, or directly through our representatives are subject to these Terms.
We aim to deliver unforgettable travel experiences — but please note that some services depend on third-party providers (airlines, hotels, transport companies, etc.), and their terms may also apply.
2. Booking and Payments
When you book with us:
- You must be at least 18 years old and legally capable of entering into a contract.
- You must provide accurate and complete information during booking.
- Full or partial payment is required to confirm your reservation (depending on the package or service).
We accept payments through secure methods such as credit/debit cards, bank transfers, or digital wallets.
Once payment is received, we’ll send you a Booking Confirmation by email. Please review it carefully — it contains essential details about your trip. If you notice any discrepancies, contact us immediately.
3. Pricing and Inclusions
All prices listed on our website are based on current rates, taxes, and currency values at the time of publication.
Prices typically include:
- Accommodation and transportation as specified
- Sightseeing and guided tours (as per package)
- Applicable taxes and service charges
Prices do not include:
- Visa fees, insurance, or personal expenses
- Meals not specified in the itinerary
- Optional activities or upgrades
We reserve the right to adjust prices in case of changes in taxes, exchange rates, or supplier costs. If such a change occurs, we’ll notify you before finalizing your booking.
4. Cancellations and Refunds
We understand that travel plans can change — life happens! Here’s how we handle cancellations:
- Cancellation by the traveler:
- Cancellations must be made in writing (email is fine).
- Cancellation fees vary depending on how close the date is to your departure.
- Some bookings may be non-refundable due to supplier policies.
- Cancellation by Royal Tours and Travels:
In rare cases, we may have to cancel a trip due to unforeseen circumstances (natural disasters, government restrictions, etc.).
If that happens, you’ll receive a full refund or the option to reschedule — your choice.
Refunds (if applicable) will be processed within 14–21 business days after confirmation.
5. Changes and Modifications
If you wish to modify your travel dates, destination, or package after booking, please contact us as soon as possible.
We’ll do our best to accommodate your request, but changes are subject to availability and may involve additional costs.
We also reserve the right to make reasonable itinerary or schedule changes (such as adjusting routes or activities) due to weather, safety, or operational reasons — without prior notice if necessary. We’ll always aim to maintain the overall quality of your trip.
6. Travel Documents and Responsibilities
You are responsible for ensuring that you possess all necessary travel documents, including:
- Valid passport(s)
- Visas (if required)
- Health certificates or vaccination documents (if applicable)
Royal Tours and Travels is not responsible for issues arising from incomplete or invalid travel documents.
We recommend that you check visa and entry requirements well in advance of your trip.
7. Health, Safety, and Insurance
Your safety is our top priority. However, travel involves some risks — weather disruptions, transportation issues, or health emergencies.
We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, medical expenses, lost luggage, and other unexpected events.
While we do our best to support you during emergencies, Royal Tours and Travels cannot be held responsible for incidents beyond our control.
8. Conduct and Behavior
We believe travel should be enjoyable and respectful for everyone involved.
All travelers are expected to:
- Follow local laws and customs
- Respect other travelers and local communities
- Avoid any illegal, offensive, or unsafe behavior
We reserve the right to terminate the participation of any traveler engaging in misconduct — without refund — if their actions threaten the safety or comfort of others.
9. Liability and Disclaimer
While we take great care in planning each trip, some factors (like weather, airline delays, strikes, or political situations) are beyond our control.
Therefore, Royal Tours and Travels is not liable for:
- Delays, cancellations, or missed connections caused by third parties
- Personal injuries, loss of property, or damages incurred during travel
- Any additional costs arising from changes beyond our control
Our maximum liability is limited to the amount you paid for your booking.
10. Third-Party Services
Many of our services (flights, accommodations, tours) are provided by independent suppliers. Each supplier operates under their own terms and conditions, and your relationship with them is separate from ours.
We carefully choose reputable partners, but we cannot guarantee their performance or be held responsible for issues caused by them.
11. Intellectual Property
All content on our website — including text, logos, photos, videos, and graphics — is owned by or licensed to Royal Tours and Travels.
You may not copy, distribute, or use any content from our website for commercial purposes without our written consent.
12. Privacy and Data Protection
Your privacy matters to us.
Any personal information collected during bookings or website visits is handled according to our Privacy Policy, which you can read here.
We only use your data to provide travel services and improve your experience — never for unauthorized sharing or selling.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of [Your Country or State, e.g., India or California, USA].
Any disputes will be handled in the courts of [City/Region], and by using our services, you agree to submit to their jurisdiction.
14. Updates to These Terms
We may update these Terms from time to time to reflect changes in our services or applicable laws.
Whenever we make changes, we’ll post the updated version here and revise the “Effective Date” at the top. We encourage you to check this page occasionally to stay informed.
15. Contact Us
We’re always happy to answer questions or clarify anything about these Terms.
Contact Information:
📧 support@royaltoursandtravels.com
📞 +91 93306 40070
🏢 123,PARK STREET 1ST FLOOR KOLKATA 700016
16. Final Words
At Royal Tours and Travels, our mission is to make your journey truly royal — from start to finish. These Terms exist to ensure everything runs smoothly, transparently, and fairly for everyone involved.
By booking with us, you’re not just buying a trip — you’re joining a travel community that values honesty, comfort, and unforgettable experiences.
Thank you for choosing Royal Tours and Travels — we can’t wait to be a part of your next adventure!